Kanam Realty Group
Privacy Policy & Terms of Use
Last Updated: December 2024
Kanam Realty Group ("we," "our," or "the Company") is committed to protecting your privacy. This Privacy Policy & Terms of Use explains how we collect, use, and share your personal information when you access our website at www.kanamrealty.com ("Site"), communicate with us via SMS, or engage with our services. This policy also outlines your rights under applicable laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and requirements for SMS communications compliance under The Campaign Registry (TCR).
1. Introduction
By using our Site or providing your personal information, you consent to the collection, use, storage, and sharing of your data as described in this Privacy Policy. We encourage you to read this policy carefully to understand your rights and our obligations regarding your privacy.
2. Grounds for Data Collection
We process your personal information:
- To perform our contractual obligations and provide you with services.
- To comply with legal and financial regulatory requirements.
- To protect our legitimate interests.
- When you voluntarily provide consent (e.g., for SMS communications or marketing purposes).
2. Information We Collect
We collect two types of data and information from Users:
1. Non-Personal Information: This includes unidentifiable data, such as:
- Browser type, operating system, and language preference.
- Aggregated usage data (e.g., pages viewed, time spent on the Site).
2. Personal Information: This includes identifiable data, such as:
This includes data that can identify you directly or indirectly, such as:
- Identifiers: Name, email address, phone number, and physical address.
- Financial Information: Payment details, rental history, or consumer reports.
- Internet Activity: IP address, geolocation, browsing behavior.
- SMS Data: Phone numbers, message history, and opt-in/opt-out preferences.
- Sensitive Personal Information: Social Security Numbers, government-issued IDs, and biometric data (if applicable).
3. How We Collect Information
We collect personal information through:
- Online registrations, forms, or applications.
- Third-party providers, such as analytics and reporting agencies.
- Direct communication, including emails, phone calls, or in person
- SMS communications and subscriptions.
4. How We Use Your Information
We use your information to:
- Provide, improve, and personalize our services.
- Process transactions, including lease applications and payments.
- Respond to inquiries and customer service issues.
- Conduct background and credit checks for lease applications.
- Send SMS communications, including service updates and promotional offers.
- Communicate updates, notices, and promotional materials.
- Comply with legal requirements and protect our rights.
5. SMS Communications
1. Collection and Use of SMS Data
If you consent to receive text messages from Kanam Realty Group, you may receive text messages related to updates regarding
Service-related notifications (e.g., lease updates, payment reminders, service appointments, etc).
Marketing and promotional messages (with explicit consent).
2. Consent for SMS Communications
If you consent to receive text messages from Kanam Realty Group, you may receive text messages related to updates regarding leasing property, lease agreement or application, balance updates, service work orders, or other things related to the managing & maintaining of rental property & leases.
Messaging frequency may vary. Message and data rates may apply. Consent to receive SMS messages is not a condition of any service.
3. Opt-Out Mechanism
You may opt out of receiving SMS communications at any time by replying "STOP" to any text message. For assistance, reply "HELP" or contact us at privacy@kanamrealtygroup.com. Visit www.kanamrealty.com/privacy to see our privacy policy and www.kanamrealty.com/terms for our Terms of Service
4. Third-Party SMS Providers
We may use third-party SMS providers to send text messages on our behalf. These providers are contractually obligated to protect your information and use it solely for delivering our SMS communications.
5. Security of SMS Data
We implement technical and organizational measures to protect SMS-related data from unauthorized access, disclosure, or misuse.
6. Sharing Your Information
We do not sell your information. However, we may share it with:
- Service providers (e.g., property management software providers, MLS platforms, vendors to coordinate appointments, etc)
- Landlords, in connection with rental applications or property management services
- Government authorities, for compliance purposes.
- Trusted third parties for research and operational purposes.
We do not sell your personal information for monetary gain. However, we may "share" data for targeted advertising, which is subject to opt-out rights under the CPRA.
7. Rights of California Residents
If you are a California resident, you have the following rights under the CCPA/CPRA:
- Right to Know: Request details about the categories of personal information we collect and share.
- Right to Access: Obtain a copy of the personal information we hold about you.
- Right to Delete: Request that we delete your personal information, subject to exceptions.
- Right to Correct: Request corrections to inaccurate personal information.
- Right to Opt-Out: Opt out of the sale or sharing of your personal information.
- Right to Limit Use of Sensitive Information: Restrict the use of sensitive personal data.
- Right to Non-Discrimination: Exercise your rights without facing adverse treatment.
To exercise your rights, contact us at privacy@kanamrealtygroup.com or call 972-908-9288.
Email: privacy@kanamrealtygroup.com
Phone: 972-908-9288
Web Form: Contact Form
8. How to Opt Out of Sale or Sharing
If you wish to opt out of the sale or sharing of your personal information for targeted advertising, click on the "Do Not Sell or Share My Personal Information" link available on our website.
For help, contact us at privacy@kanamrealtygroup.com.
9. Data Retention
We retain your personal information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
10. Cookies and Tracking
We use cookies to enhance your experience. Types of cookies include:
- Session cookies (temporary, deleted after your session).
- Persistent cookies (saved on your device for future visits).
- Third-party cookies (used by analytics and advertisers).
You can manage cookies via your browser settings.
11. Data Security
We implement industry-standard measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
12. Marketing and Advertising
We may use your personal information to send promotional messages. You can opt out of receiving marketing emails or SMS messages by following the instructions provided in the communication.
13. Minors
Our Site is not intended for minors. We do not knowingly collect personal information from children without parental consent.
14. Updates to This Policy
We may update this Privacy Policy periodically. Material changes will be effective immediately upon posting on our website, with the "Last Modified" date reflecting the update.
15. Contact Us
For questions or to exercise your rights, please contact us:
Kanam Realty Group
100 N Central Expy Ste 913
Richardson, TX 75080
Email: privacy@kanamrealtygroup.com
Phone: 972-908-9288